Category: E-commerce

Vermont Passes Strictest Subscription Renewal Law

Companies that offer subscriptions that renew automatically now have to pay attention to tiny Vermont, which just passed the strictest automatic renewal law in the country. Several states, including California, have laws governing subscription renewals that require sellers to clearly and conspicuously present the terms of the offer, get express consent from the consumer, provide […]

California’s Subscription Renewal Law About To Change

On July 1, 2018, California’s subscription auto-renewal law is about to change in a couple of important ways. This law applies to e-commerce vendors who sell to consumers on a subscription basis, where the subscription renews automatically. For example, companies that offer subscription box services are generally subject to this law. Under the law as […]

New Federal Law Prohibits “Anti-Yelp” Contract Terms

Congress recently passed a new law that restricts a company’s ability to include an “anti-Yelp” type of non-disparagement provision in a standardized contract. The new law, called the Consumer Review Fairness Act of 2016,” is designed to protect individuals who post negative online reviews. The CRFA applies to reviews of goods and services made by […]

The Attributes of Successful Companies

At a recent board meeting for a non-profit I am a director of, the executive director asked board members to identify the attributes of successful organizations. Lots of ideas went flying around, and several were quite interesting, so I’m going to make these attributes the topic of today’s blog post, as well as upcoming posts. […]

Internet Sellers Take Note: The Mail Order Rule Isn’t Just for Mail

Are you familiar with the “Mail Order Rule?” The rule, put out by the Federal Trade Commission (or FTC) way back in 1975, basically prohibits mail-order sellers from soliciting orders unless they reasonably expect that they can ship the merchandise within the time stated in the solicitation or, if no time is stated, within 30 […]